Dhana Car Rental & Tours ("we," "our," "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, website, or communicate with us.
We may collect the following types of information:
a. Personal Information:
Full name
Contact details (email address, phone number, mailing address)
Driver’s license and identification details
Credit/debit card and payment information
Travel-related details (flight information, hotel location)
Emergency contact information
b. Usage Information:
IP address
Browser type and version
Pages visited and time spent on our website
Device type and operating system
c. Location Information:
GPS data or physical location if using our mobile app or navigation features in the rented vehicle
We use your information for the following purposes:
To process and manage vehicle rental bookings
To verify identity and driver eligibility
To communicate with you about reservations or services
To respond to inquiries and customer service requests
For billing, invoicing, and fraud prevention
To improve our services and enhance customer experience
To comply with legal obligations and insurance requirements
For marketing purposes with your consent
We may share your information with:
Payment processors and financial institutions
Insurance providers and legal authorities (in the event of an accident or legal requirement)
Our service providers (IT, customer service, etc.)
Government or law enforcement agencies where required by law
Business partners with your explicit consent
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.
However, no transmission over the internet or method of storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
We retain personal information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.
Depending on your location, you may have the right to:
Access, correct, or delete your personal data
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with a data protection authority
You can contact us to exercise any of these rights.
Our website may use cookies and similar technologies to enhance user experience and analyze web traffic. You can manage cookie preferences through your browser settings.
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.
We may update this Privacy Policy from time to time. The most current version will be posted on our website with the updated effective date.
If you have any questions or concerns about this Privacy Policy, please contact us at:
DHANA CAR RENTAL AND TOURS, Ltd.
Shop 4 Holiday Village Shopping Centre
Montego Bay, Jamaica.
West Indies
Phone:
U.S.A and Canada: (866) 276-1884
United Kingdom: 02070 787479
Jamaica: (876) 953-9555
Email: dhana@mobay.com
Website: mobay.com
